Cookie Policy

Understanding Our Cookie Use

We use cookies to enhance your experience on our website and help us understand how you interact with our services.

Last updated: January 2025 | Effective Date: January 1, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit our website. These files are created by the websites you visit and are stored in your browser's memory.

Cookies serve several important purposes. They help websites remember information about your visit, such as your preferences and login details. They also allow us to understand how you use our site so we can make improvements. Each time you return to our website, your browser sends the cookie back to us, helping us recognize you and customize your experience.

Good to know: Cookies are not harmful. They cannot execute code or deliver viruses to your device. They are simply data files that help websites function more efficiently and provide you with a better user experience.

2. Types of Cookies We Use

We use different types of cookies to provide you with a seamless, functional, and improved browsing experience. Here's what each type does:

Essential Cookies

Essential cookies are required for our website to function properly. Without these cookies, certain features and services cannot be provided. They enable:

  • Page navigation and browsing between different sections of the site
  • Secure form submissions when you request estimates or contact us
  • User authentication and login functionality
  • Website security and fraud prevention measures
  • Overall website stability and performance optimization

Important: These cookies cannot be disabled without affecting website functionality.

Functional Cookies

Functional cookies enhance your experience by remembering your preferences and choices. They allow the website to adapt to your needs and provide personalized features:

  • Remembering your preferred language settings
  • Storing your booking preferences and scheduling information
  • Saving form data to avoid re-entering information
  • Integrating embedded tools like Calendly for appointment scheduling
  • Maintaining your browsing preferences throughout your visit

These cookies improve convenience and reduce the time you spend filling out information repeatedly.

Analytics Cookies

Analytics cookies help us understand how visitors use our website so we can continuously improve. They collect aggregated information about:

  • Which pages are most frequently visited by our users
  • How long visitors spend on specific pages
  • Traffic sources and where visitors are coming from
  • How users navigate through our website
  • Which services and content generate the most interest
  • Technical information about device types and browsers used

This data is collected in aggregated form and does not directly identify you as an individual.

3. Third-Party Cookies & Services

In addition to our own cookies, we use services from trusted third-party providers. These partners may place their own cookies on your device to provide specific services. These third parties operate under their own privacy and cookie policies.

Scheduling Platforms

We use Calendly to allow you to book consultations and appointments online. Calendly may place cookies to remember your scheduling preferences.

Calendly's privacy policy applies to data collected through their service.

Video & Meeting Platforms

We may use Zoom or Google Meet for virtual consultations. These platforms use cookies to facilitate secure video calls and manage sessions.

Each provider maintains their own privacy protections.

Analytics Providers

We use analytics platforms to track how visitors interact with our website. These tools help us understand traffic patterns and user behavior.

Data collected is used to improve our website and services.

Email & Communication

Email services and communication tools may use cookies to optimize message delivery and track engagement.

We use secure providers that protect your communication data.

We carefully select third-party partners that maintain strong privacy and security standards. We share only the minimum information necessary to provide the service you request.

4. Cookie Duration

Cookies remain on your device for different lengths of time depending on their purpose. Understanding how long cookies last can help you make informed decisions about cookie management.

Session Cookies

These cookies are temporary and expire when you close your browser. They're used for essential website functions and don't persist between visits.

Persistent Cookies

These cookies remain on your device for a set period (typically weeks to months) to remember your preferences and settings across multiple visits. Persistent cookies can be manually deleted from your browser settings.

5. How to Manage Your Cookies

You have full control over cookies on your device. Most browsers allow you to refuse cookies or alert you when a cookie is received. You can also delete cookies that have already been stored on your device.

Important Considerations:

Please note: Disabling or blocking essential cookies may prevent certain website features from functioning properly. For example, you may not be able to submit forms, book appointments, or access personalized services if essential cookies are disabled.

Browser Settings:

To manage cookies through your browser, please refer to your browser's help section. Here are guides for common browsers:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Mozilla Firefox: Preferences → Privacy & Security → Cookies and Site Data
  • Apple Safari: Preferences → Privacy → Cookies and website data
  • Microsoft Edge: Settings → Privacy, search, and services → Clear browsing data
  • Internet Explorer: Tools → Internet Options → General → Delete
Cookie Management Tools:

You may also use online tools and browser extensions designed to help you manage cookies across multiple websites, though we recommend caution when using third-party management tools.

6. Security & Privacy Protection

We take your privacy and security seriously. Here's how we protect your information when using cookies:

Secure Transmission

Our website uses SSL encryption (HTTPS) to protect any data transmitted between your device and our servers, including cookie information.

Limited Data Collection

We only collect information that is necessary to provide you with quality service and improved website functionality.

No Sensitive Data in Cookies

Sensitive information such as passwords or payment details are never stored in cookies on your device.

Trusted Third Parties

All third-party services we work with have been evaluated for their commitment to data protection and privacy.

7. Legal Basis for Cookie Use

We use cookies based on legitimate business interests and your consent. Our cookie use complies with applicable privacy laws including GDPR, CCPA, and New York privacy regulations.

  • Legitimate Interests: Essential and functional cookies are necessary to provide our services and improve our website
  • Your Consent: Analytics cookies are placed with your permission to help us understand and optimize your experience
  • Legal Compliance: We may use cookies to comply with legal obligations and protect our legal rights

8. Changes to This Cookie Policy

Chand Construction may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by updating the "Last Updated" date and may send you a notification email.

Your continued use of our website following any changes to this Cookie Policy constitutes your acceptance of those changes. We encourage you to review this policy regularly to stay informed about how we use cookies.

9. Questions? We're Here to Help

If you have questions about how we use cookies or concerns about your privacy, please don't hesitate to contact us. We're happy to explain our practices and address any concerns you may have.

Email: hello@chandconstruction.com

Phone: +1 718-415-5592

Address: 125-11 115th Ave, Jamaica, NY 11420

We aim to respond to all inquiries within 48 hours.

For more information about how we handle your personal data, please visit our Privacy Policy